We’d Love to Hear From You

Whether you have a question about our plush collection, need help with an order, or simply want to share a smile, the St Pauls Collective team is here for you.

Please don’t hesitate to reach out—we’re always happy to help.

Customer Service Hours

Monday to Friday: 9:00 AM – 7:00 PM PST

Saturday & Sunday (Live Chat Only): 9:00 AM – 1:00 PM PST

Contact Details

📍 Address:

10080 N Wolfe Rd, Cupertino California 95014, United States

📞 Phone: ‭(650) 564-4705‬

✉️ Email: info@florencelumos.com

We genuinely value your feedback—whether it’s about a plush you love or your overall experience with us. Every message helps us grow and serve you better.